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HR Consulting Services

We offer the following HR Consulting Services

Training Needs Analysis

The TNA service is designed and targeted towards companies that currently do not have a formal performance appraisal or training needs analysis system in place.

Service benefits:

  • Identify skills needed to be competitive in the client’s industry
  • Identify the gap between employees’ current skills and requirements for competitive performance
  • Define action plan to solve skill gap within the company and remain competitive.

The main deliverables that result from this service:

  • Defining client’s core competencies for competitiveness in their respective market(s)
  • Customized assessments to be administered to targeted employees to identify skill level in the selected core competencies
  • Assessment results per competency per employee. This information is presented in an assessment report template for each employee
  • A gap analysis report is presented to management that shows the level of expertise in the core competencies for the tested employees
  • A training action plan is designed to fit the team requirements.

 

Recruitment Management

This service is for companies that are facing challenges with their recruitment process. It might be a company that doesn’t have a formal recruitment process or a company that already has one but facing difficulties with issues such as time to hire, high recruitment costs, inefficient sourcing, and more.

 Service benefits:

  • Identify recruitment needs and formulate appropriate strategy
  • Pinpoint weaknesses in recruitment process
  • Development of consistent recruitment process backed by analytics.

The main deliverables for this service are:

  • Audit report detailing current recruitment process and recommended plan of action
  • Formal documented recruitment process based on international HR standards
  • Integration of recruitment process into HRIS, if available
  • Specifying measures, metrics, and analytics for managing recruitment function
  • Employee orientation and onboarding program.

Employer Branding

This service is for companies who want to become an employer of choice. It is relevant to companies who are having a hard time attracting and retaining top talent, as well as for companies who wish to take their employer brand to the next level.

Service benefits:

  • Become recognized as an employer of choice
  • Increase the quality of your recruitment talent pool
  • Effectively communicate the benefits of working at your company

The main deliverables of this service are:

  • Internal and external opinion survey results about your company’s brand
  • Employer brand proposition document in alignment with company strategy
  • Employer brand strategic plan
  • Employer branding handbook for HR, line managers, and top management
  • Communication strategy to deliver employer brand
  • Deployment of metrics and analytics to measure performance of employer branding initiatives

Performance Management

This service is for companies who want to develop and implement a performance appraisal system or modify an existing one. Performance management systems are customized to the company and its industry in order to assess performance based on core competencies required to succeed in their line of work.

Service benefits:

  • Identify top performers from poor performers
  • Ability to identify areas of good and poor performance
  • Ability to link employee performance and KPI’s to company strategic objectives

The main deliverables of this service are:

  • Performance Management manual for HR professionals and line managers on how to implement and administer the system
  • Performance Appraisal forms for each unique job family and department in line with core competencies
  • Excel sheets for each performance appraisal with scoring system and instructional guide.

HR Policies & Procedure

This service is for companies who do not currently have formal policies and procedures in place for all HR related issues. This is ideal for companies that are growing at a fast pace or those who have exceeded 50 employees and looking to formalize the HR structure.

Service benefits:

  • Develop clear and formal procedures for all HR related issues to maintain consistency and legal compliance across your company
  • Implement HR management best practices in all HR functions
  • Communicate clear expectations to employees for better accountability.

The main deliverables of this service are:

  • Company audit report on current state of informal policies and procedures and recommended action plan
  • Formal policies and procedures documentation in compliance with ISO 9001 standards
  • Employee handbook

HRIS Selection & Implementation

This service is designed for companies that want to automate one or all their HR functions with the help of software, but don’t know where to start or how to decide which software provider(s) can fulfill their needs.

Service benefits:

  • Identify which HR functions a company needs to automate
  • Develop a list of requirements needed by the company for a smooth HR operation
  • Identifying the software providers that fit the company requirements and budget
  • Having HR experts overlooking the implementation and customization process and taking the hassle out of doing this internally.

The main deliverables of this service are:

  • Audit report of HR functions being considered for automation with recommendations and technical requirements
  • Report and presentation recommending software solutions and reasoning behind the recommendations
  • Managing software provider(s) to ensure that HRIS software is implemented and functions as described in technical requirements document.

HR Strategy

This service is designed for companies that want HR to be a strategic partner, as it should be. The goal is to create an HR strategy with KPI’s linked directly to the company’s overall strategic performance indicators. The end result is an HR function that is capable and ready to equip the company with the HR support and foresight it needs to succeed in the market and remain ahead of the competition. This service requires that an HR Manager be present in the company with a departmental structure in place.

 Service benefits:

  • Align the HR function with the company’s strategic objectives
  • Develop an HR strategy with performance indicators linked to the company’s financial success
  • Develop accountability for HR functions and ability to measure success and failure of initiatives

The main deliverables of this service are:

  • Documentation of HR strategic goals and tactical action plan for next 3 to 5 years
  • Balanced Scorecard for HR department
  • Deployment of HR analytics to measure performance of HR function in relation to company strategy.

Job Analysis, Design and Descriptions

This service is designed for companies that do not have any formal job description or for those that do but would like to update them to reflect their current business requirements.

Service benefits:

  • Have a clear scope of work for each job function that makes it easier to assess performance
  • Ensure that job description accurately reflect your company’s business needs as opposed to being outdated and no longer relevant
  • Framework for job analysis and descriptions that will help your company integrate new job functions and modify current job descriptions in the future.

The main deliverables of this service are:

  • Library of competencies  Job family classifications
  • Job descriptions and re-usable templates for each unique position
  • Documentation and training material for HR staff on how to use, modify and add job descriptions.

HR Process Re-Engineering

This service is designed for companies that currently have HR processes but are experiencing inefficiencies and inconsistencies. The goal is to re-engineer the HR processes to be lean, effective and efficient and thus support the company as needed instead of creating unnecessary hurdles.

Service benefits:

  • Increased efficiency of HR processes with quick response time
  • Low cost automation of redundant services  Processes based on international HR standards.

The main deliverables of this service are:

  • Diagrams for each HR process based on BPMN standard
  • Process documentation explaining each process in detail according to ISO 9001 standard
  • Forms, spreadsheets, and other related supporting documents.

Organizational Design and Restructuring (Right-Sizing)

This service is designed for companies that are entering new markets, shifting strategies, growing exponentially, downsizing and/or experiencing inefficiencies due to excessive bureaucracy.

Service benefits:

  • Create an organizational structure designed with customer focus in mind
  • Remove unnecessary company layers and minimize inefficiencies
  • Decrease decision-making cycle and customer response time.

The main deliverables of this service are:

  • Organization structure audit report with recommendations
  • Departmental restructuring model
  • Organization chart

Job Evaluation and Salary Scale Design

This service is designed for companies that do not have a job grading system and salary structure in place. Job evaluation is the process of ranking jobs within the company based on importance and contribution to the company’s strategy. The result of the job evaluation is then used to create a salary scale structure using the point-factor methodology.

Service benefits:

  • Pay employees fairly based on their contributions to the company
  • Benchmark your salary scale to the market in order to retain your top talent.

The main deliverables of this service are:

  • Job evaluation report with job ranking of all positions within the company
  • Point-factor system documentation with scores assigned for each competency
  • Salary scale matrix with grading system.


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