Leadership & Management

Building Trust in the Workplace

Trust: The Key to Productivity & the Cornerstone of Enduring Relationships


Who Should Attend:

  • Managers
  • Prospective Managers
  • Supervisors & Team Leaders

Course Objectives

  • Understand the nature and dynamics of trust within a team
  • Approach Trust Building in a systemic manner rather than as the action of emotions
  • Learn how to build rapport, communicate precisely and assume different positions
  • Identify obstacles to working as one team and how to overcome those obstacles
  • Identify personal values for the most powerful motivation
  • Develop organisational awareness and merge personal values for organisational fit
  • Become a pro-active initiator of an empowered culture of trust in your workplace.

What will you gain?

By the end of this course you will be able to:
  • Build better rapport and gain the trust of your colleagues to build solid work relationships
  • Transform your company to a high-performance organisation that earns, develops, and retains trust for superior results
  • Create a high-trust environment to ensure a high degrees of personnel involvement, commitment and organisational success
  • Use Trust-building as a Key Leadership Competency
  • Set and accomplish objectives, keep commitments, and “walk the talk” to demonstrate credibility and trustworthiness
  • Develop flexibility in action, thought and feelings to better handle any situation
  • Identify strengths, weaknesses and opportunities in your work relationship.

Course Content

What Trust is Not
    • Defining trust and betrayal
    • Top Gun (Game 1)
    • Nature of Trust
Workplace Relationships
    • Basic differences between our personal and professional relations
    • Types of relationships that can exist at workplace
    • Play Well With Others: Develop effective work relationships
Pillars of Workplace Trust
    • Reliability
    • Capability
    • Honesty
    • Empathy - The Foundation of Emotional Intelligence (EQ)
Lack of Trust: Implications
    • Lack of Trust
    • Save The Oilrig (Game 2)
    • Trust Destroyers
    • What you can do when you don't trust your boss
The Initiative: Trust Creators
    • Meta-Stating New Possibilities
    • The Highest Tower (Trust “Building”)
    • Pillars and Blocks of Workplace Trust
    • Communication and Perceptual Flexibility
    • My Trust Action Plan and Words From The Wise
Benefits of Trust The Critical Role of the Leader or Supervisor in Trust Relationships Enhancing Personal Credibility. 

Our Clients



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