Leadership & Management

Effective Mentoring Skills

Guide Your Junior Staff to Their Highest Potential


Who Should Attend:

  • Executive & Managers
  • Senior Professional
  • Anyone taking up the role of mentor as part of their working role

Course Objectives

  • Explore mentor and mentee roles and the stages of a mentoring relationship
  • Understand the need for discretion as a mentor and the Do's and Don'ts
  • Identify the need for an agreement prior to beginning the mentor relationship
  • Familiarity with the Gibbs model (and other) methods of mentee reflection
  • Learn when to challenge and when to instruct to get the best results
  • Understand the types of questions you can use to get different effects
  • Master a model for implementing different levels of feedback
  • Practice putting the learned skills into practice.

What will you gain?

By the end of this course you will be able to:
  • Explain the mentor/mentee relationship and the roles and responsibilities
  • Develop a clear set of guidelines for a successful mentor relationship
  • Use specific tools to help you provide effective support for the mentee
  • Confidently deliver exceptional mentor support
  • Quickly establishing trust with mentees
  • Identify strengths and areas of development
  • Set goals for mentees and map their progress and development
  • Minimizing mistakes and getting to effective performance for mentees
  • Give constructive and effective feedback for mentees development
  • Guide mentees to reflect on success and effectively get them past problems
  • Enhance Mentees self-confidence and esteem to allow them to achieve optimal performance
  • Motivate mentees and eliminate procrastination to enhance their desire to perform and achieve.

Course Content

  • Introduction to Mentoring
  • Benefits of Mentoring
  • Mentoring vs. Coaching
  • Roles of Mentors
  • Roles of Mentees
  • Dealing with Generation Gaps
  • Preparing for the mentoring meeting
  • Mentoring agreements
  • The Mentoring Process
  • Identifying learning styles
  • Building trust and rapport
  • Working with Values
  • S.W.O.T Analysis
  • Setting Intentions
  • Goal Setting
  • The S.C.O.R.E model for problem solving
  • The Reflection Process
  • Giving constructive feedback
  • The “Logical Levels” hierarchy of change.

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