/var/www
/
/

Nationals Development

Emerging Leaders Programme (ELP)

Future-Ready High Performance Leadership

 

Who Should Attend:

  • New Managers & Supervisors
  • Individuals with Executive Potential

Course Objectives

This is a tailored programme
  • An overview of the difference between being a Manager and becoming a Leader
  • Familiarity with Transformational Leadership, the Great Man theory and Trait Theory
  • Explore the benefits of using Emotional Intelligence (EQ) in your leadership approach
  • Learn how to gauge the people you lead and adapt your leadership style for each
  • Identify ways to express yourself assertively; using listening skills to overcome barriers
  • Learn how to build trust, respect and rapport to manage upwards as well as downwards
  • Master strategies for managing conflict and motivating employees to adapt to change
  • Develop Coaching skills to promote problem-solving and boost team effectiveness
  • Learn how to take managed risks and build creative decision-making skills.

What will you gain?

By the end of this course you will be able to:
  • Enable emerging leaders to move into executive roles seamlessly, confidently and successfully
  • Understand your leadership skills and style
  • Practice and experiment with new leadership behaviour
  • Receive feedback on your style and behaviour
  • Plan for your on-going leadership development.

Course Content

Module One - Essentials of Leadership: Leadership and Influence

  • Leadership Skills – Start Here!
  • Defining Leadership
  • A Brief History of Leadership
  • Situational Leadership / Adaptive leadership
  • Getting started as a New Leader
  • Modelling the way
  • Inspiring a Shared Vision
  • Challenge the Process
  • Enabling Others to Act
  • Encouraging the Heart
  • Influence vs. Persuasion: A Critical Distinction for Leaders
  • Setting Goals

Module Two - Emotional Intelligence:  The Challenge for Leadership

  • What is Emotional Intelligence?
  • Emotional Intelligence: What Smart Managers Know!
  • Emotional Intelligence during Organisational Change
  • Emotional Viruses (EVs) at Workplace
  • Tools to Regulate your Emotions and Relationships
  • Assertiveness and Self-Confidence
  • Gaining Control
  • Business Practice
  • Making an Impact

Module Three - Communication Skills for Emerging leaders

  • Defining communication
  • Communication Filters
  • Personality Types
  • How to build rapport
  • Who are you talking to
  • Writing Business Documents
  • Electronic Communication
  • Avoiding Unnecessary Conflict

Module Four - Get Organised for Peak Personal Performance

  • The Present
  • The Power of Change
  • Understanding yourself
  • Prioritising
  • Setting a Ritual
  • Planning  and Scheduling Yourself
  • Keeping yourself on Top of Tasks
  • Tracking new Tasks and Projects
  • Using Project Management Techniques
  • The Four D’s
  • Organising Your Workspace
  • Organising Your Files
  • Managing Your Workload

Module Five - Critical and Creative thinking: Strategies in RAPID Decision Making

  • The Problem Solving Method
  • Creative Thinking Vs Critical Thinking: Which is more important?
  • Information Gathering
  • Problem Definition
  • Preparing for Brainstorming
  • Generating Solutions, Part One
  • Generating Solutions, Part Two
  • Selecting a Solution
  • Planning Your Next Steps
  • RAPID Decision-Making
  • Recording lessons Learnt

Module Six - Resolving Conflicts: Building Winning Partnerships

  • An Introduction to Conflict Resolution
  • Conflict Resolution Styles with the Thomas-Kilmann Instrument
  •  Creating an Effective Atmosphere
  • Creating a Mutual Understanding
  •  Focusing on Individual and Shared Needs
  • Getting to the Root Cause
  • Generating Options
  • Building a Solution
  • The Short Version of the Process
  • Additional Tools
  • Leading Relationships - Making Small Talk and Moving Beyond
  • Moving the Conversation Along
  • Remembering Names
  • Sharing Your Opinion
  • Negotiation Basics

Module Seven - Leading through Coaching

  • Defining Coaching and Mentoring
  • Setting Goals
  • Understanding the Realities
  • Developing Options
  • Wrapping it All Up
  • The Importance of Trust
  • Providing Feedback
  • Overcoming Roadblocks
  • Reaching the End
  • How Mentoring Differs from Coaching

Module Eight - Making Meetings Work: Leading Meetings

  • The Basics of Effective Meetings
  • The Best and The Worst Meetings
  • Holding Productive Meetings
  • Preparing for meetings
  • Agendas
  • Setting the place
  • Leading effective meetings
  • Process and content
  • How to control a meeting

Module Nine - Success with Change

  • What is Change?
  • The Change Cycle
  • The Pace of Change
  • The Pyramid Response to Change
  • A Four Room Apartment
  • Leading Change with Emotional Intelligence
  • Adapting to Change
  • Building Flexibility
  • Strategies for dealing with Change
  • Preparing for Change
  • Identifying The WIFM and WAMI
  • Understanding Change on an Individual Level with the ADKAR Model
  • Managing Change
  • Gaining Support
  • Making it all Worthwhile

Module Ten (Optional) - Project Management Basics

  • Key Concepts (Part I & II)
  • Initiation (Part I & II)
  • Planning (Part I & II)
  • Planning Tools
  • Executing the Project
  • Maintaining and Controlling the Project
  • Closing Out

Module Eleven (Optional) - Finance for Non-Finance Professionals

  • Introduction to Accounting System
  • Financial Statements
  • Financial Statements Analysis
  • Introduction to Cost / Cost Behaviour
  • Cost-Volume-Profit Analysis
  • Time Value of Money
  • Projects & Investment Decisions

Module Twelve (Optional) - Human Resources for Non-HR Professionals

  • Human Resources Today
  • Recruiting and Interviewing
  • Retention and Orientation
  • Following Up With New Employees
  • Workplace Health and Safety
  • Workplace Bullying, Harassment, and Violence
  • Workplace Wellness
  • Providing Feedback to Employees
  • Disciplining Employees
  • Terminating Employees.


Our Clients

Downloads

English

Company Brochure
Company Brochure
Top 20 Courses
Top 20 Courses
Public Calendar
Public Calendar
Nationals Development
Nationals Development English

عربي

Arabic Profile
Arabic Profile
Top 20 Courses
ﺑﺮﺍﻣﺞ ﺗﻄﻮﻳﺮ ﺍﻟﻜﻮﺍﺩﺭ ﺍﻟﻮﻃﻨﻴﺔ