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HR & Training

HR for Non-HR Managers

Understand the Core of HR to Promote Organisational Success

Public Programme
 

Who Should Attend:

  • Members of the Senior Management Team
  • Middle-Managers & Supervisors
  • Employees with management potential

Course Objectives

  • An overview of the elements of effective human resources management
  • Familiarity with best practices in staff recruitment
  • Explore the role of excellent communication in building and maintaining good working relationships with subordinates
  • Master techniques to build effective, motivated and productive teams
  • Discover ways to make performance appraisals a beneficial process  for all
  • Learn how to improve employees performance using coaching techniques
  • Understand how to assess and specify staff training and development needs
  • Learn effective ways to deal with compensation and benefits
  • Understand how to handle medical leave, disability and leaves of absence
  • Learn how to identify and stop workplace behaviour that expose your organisation to the risk of prosecution
  • Develop the insight to professionally deal with personal issues that affect staff performance and absenteeism
  • Explore tools to manage cases requiring discipline and termination.

Course Content

  • Introduction
    • Defining Human Resources
    • Relationship between HR and line management
  • Acquiring Talent
    • Job Analysis and Job Descriptions
    • Finding Candidates
    • Interviewing
    • Selection of the Right Candidate
    • Employee Orientation & Induction
  • Retaining Talent
    • Employee Engagement
    • Recognition
    • Communication Excellence
    • Motivation and Teambuilding
    • Pay and reward, Compensation and Benefits
    • Change Management
  • Developing Talent
    • Performance Reviews
    • Setting Objectives
    • Employee  Development through Coaching
    • Staff Training
    • Succession planning
  • Resolving Performance Issues
    • Discipline and Grievance
    • Managing absence effectively
    • Workplace Diversity
    • Termination.


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