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Leadership & Management

Leading Through Coaching

Putting Life Back into Management

 

Who Should Attend:

  • Directors
  • Senior Managers
  • Senior Executives

Course Objectives

  • Why Coaching? Understand the true value of a coaching culture and its impact in helping management achieve improved business results through a loyal and highly engaged workforce
  • Create Coaching Relationships to Manage Performance: Learn how to structure a complete coaching relationship with your employees and relate it to performance management and employees' development plans
  • GROW Together: Provide the opportunity and encourage direct reports to go beyond individual effort, emphasising the achievement of common goals in their teams through the application of the GROW model
  • Give and Take Feedback: Learn how to effectively give and receive feedback in a more collaborative and constructive manner linking performance management to coaching
  • Manage Conflict One-on-One: Learn how to facilitate, guide and close discussions on one-on-one basis while successfully managing conflict and handling difficult situations through application of coaching skills
  • Find your Way: Help others find their own solutions when it is appropriate by setting successful and achievable objectives for themselves
  • Boost Self-Confidence: Increase your confidence and self-belief as leaders (not just managers) and empower direct reports to achieve desired business outcomes, and in doing so reduce demand for management effort and time
  • Pay your Due: Build on and credit other peoples’ ideas and avoid putting others on the defensive to improve performance
  • Develop Teamwork:  Make a positive impact on the quality of teamwork and productivity across the company by designing a mutually-agreed process for developing the team.

What will you gain?

By the end of this course you will be able to:
  • Identify key success factors for effective management through coaching
  • Saves time and boosts confidence by encouraging team members to take more control and responsibility
  • Increases productivity by decreasing "have to" and increasing "want to" activity
  • Improves relationships with employees
  • Helps in assessing the needs of employees for further development
  • Tailor skill development and coaching for each of the employees
  • Lead, coach and manage each employee to improve overall performance
  • Use improved knowledge of behaviour to inspire motivation.

Course Content

  • Defining Coaching – What’s the big deal!
  • How Coaching can help Trigger and Improve Performance
  • Setting Realistic and Achievable Goals
  • Understanding Realities
  • Developing the Right Options
  • Wrapping it up with a Plan
  • The Importance of Trust at the Workplace
  • Providing and Receiving Feedback on an ongoing basis
  • Overcoming Coaching Roadblocks for Success
  • Developing Employees through Coaching with Short and Long-term plans
  • Practice, Practice, Practice.


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