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Leadership & Management

Effective Management & Leadership Skills

Essential Skills for Becoming an Effective People Leader

Bestseller
Public Programme
 

Who Should Attend:

  • Supervisors & Team Leaders
  • Newly Appointed Managers
  • Future Managers

Course Objectives

  • Understand your role and its relevance to your organisation's objectives
  • An overview of John Adair’s Situational Leadership model for leading a team
  • Identify your personal strengths and assess the gaps and your vulnerabilities
  • Understand your Leadership Style and the impact it has on your team
  • Explore which transferable skills/approaches will work; and which will not
  • Learn how to diagnose the situation and plan action around challenges and opportunities
  • Building skills to engage and empowering your new team for success
  • Identify ways to overcome the challenges of inheriting a team and how to restructure
  • Learn how to build a portfolio of early-win initiatives and secure tangible results
  •  Master techniques to get the best out of the first 3-month transition period.

What will you gain?

By the end of this course you will be able to:
  • Plan, prioritise and delegate effectively
  • Manage people and develop crucial foundational skills to shift from being an individual contributor to a well-respected manager who can achieve team success and drive bottom-line performance
  • Manage individuals, groups and tasks; facilitate, structure and plan the work of employees reporting to you
  • Maintain and foster relationships and accomplish high quality work through better collaboration
  • Understand your role as a manager and get a deeper understanding of your leadership style
  • Nurture the skills required to engage and empower your new team for success
  • Create and communicate plans fr achieving group goals; unwavering commitment towards long-term goals. dedication to the work and people performing the work
  • Prioritise tasks, follow through assignments of your team and delegate successfully
  • Understand your current leadership strengths and weaknesses and how to build on them
  • Accept workplace challenges with ease and apply a range of techniques to influence others.

Course Content

  • Pre-assignment review
  • Making the transition
  • Responsibilities of a supervisor
  • Setting goals
  • Planning for success
  • Listening skills
  • Asking questions
  • Giving feedback
  • Ask for what you want
  • Giving instructions
  • Orders, requests and suggestions
  • Managing conflict
  • Dealing with difficult employees
  • Dealing with others
  • The reciprocal quality of relationships.


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