Business Communication

Minute Taking Skills

Learn to Take Meeting Minutes with Precision & Ease


Who Should Attend:

  • PA’s & Secretaries
  • Office Assistants
  • Executive Coordinators
  • Professionals responsible for taking minutes as part of their job

Course Objectives

  • Understand the significance of schedules and how to make proper utilisation of agendas during meetings
  • Learn all about ‘Action Minutes’ and the techniques required to master this skill
  • Writing clear, concise, to the point and error-free minutes
  • Study different types of templates and relate this to what is most relevant to your organisation
  • Instill the habit of developing note-taking skills that are quick and accurate.

What will you gain ?

By the end of this course you will be able to:
  • Learn the essential skills required to draft clear, to the point and precise minutes
  • Prepare your minutes of the meetings that are not only accurate, but are also professionally presentable
  • Facilitate the relevant department in saving time; by providing skillfully drafted minutes
  • Pinpoint which task is delegated to which department or person in particular
  • Make the best use of a template that will be relevant and consistent to your department or workplace.

Course Content

  • Meetings – An overview
  • The crucial meeting stages for the minute taker
  • Meeting Agendas
    • Key elements of an effective agenda
    • Consistent, effective and practical agenda setting
  • Agendas and templates – Clarity, Uniformity and Accuracy
  • Presenting the minutes
  • Turning speech into actual minutes
  • Basics of ‘Action Minutes’
  • Taking notes during a meeting
  • Abbreviations and the use of condensed words and terms to suit your organisation
  • Role plays and Exercises
  • Wrap-up.

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