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Professional Self-Development

Business Ethics for Working Professionals

Doing Business the Right Way

 

Who Should Attend:

  • For all working professionals

Course Objectives

  • Understand what 'business ethics' is
  • Learn how to make ethical decisions
  • Receive practical tools to implement ethics in the workplace
  • Understand employee rights to enable and create privacy, harassment and technology policies
  • Understand your business and social responsibilities
  • Learn how to balance personal and organisation ethics
  • Learn when to "blow the whistle"
  • Be able to identify unethical behaviours.

What will you gain?

By the end of this course you will be able to:

  • Learn how to systemically apply business ethics in the workplace
  • Spend quality time on important things
  • Boost your department’s and company’s productivity by encouraging self-leadership among your employee force
  • Learn how to improve operational effectiveness by implementing a business ethics programme.

Course Content

Module 1: What is business ethics?
  • Business Ethics
  • Frameworks
  • Eight ethical principles
Module 2: Contemporary Issues in Business Ethics
  • Integrity
  • Integrity Heuristics (Problem Solving)
  • Behaviours of High Integrity
  • The Ethical Cycle
  • Benefits for Paying Attention to Ethical Issues in the Workplace
  • Knowing “Right” from “Wrong”
  • Rationalising Unethical Behaviours
  • Striving for Ethical Behavior – What Makes People Make Bad Decisions?
  • Reasons Managers Make Sure Their Firms Operate in an Ethical Manner
Module 3: Stakeholders and Corporate Social Responsibility
  • Stakeholders Defined
  • Three Approaches to Shareholders
  • Stakeholders Impact on the Organisation
  • Corporate Social Responsibility
  • Components of CSR
  • Benefits from integrating CSR into Operations
  • Four Positive Reasons for promoting Human Rights
Module 4: Conflict Resolution
  • Types of Conflict
  • Issues in Conflicts
  • Responding to Conflict: The S-TLC System
  • Conflict Styles, Strategies and Tactics
 Module 5: Interpersonal Skills
  • Applying Emotional Intelligence
  • Ethical Decision Making
  • Creative Problem Solving
Module 6: Ethics and the Environment
  • Natural Environment as a Stakeholder
  • The Cost of Noncompliance
  • Employees as Environmental Stakeholders
  • NGOs as Environmental Stakeholders
  • Communicating the Firm’s Environmental Commitment to its Stakeholders
  • Sustainability
Module 7: Ethics and Information Technology
  • Information Technology Ethical Issues
  • Four Schools of Ethical Thought
  • Issues for Information Technology
  • Policy Areas to Address
  • Critical Analysis to Assist in Decision Making
  • Privacy of Employees
  • Telephone Monitoring
  • Privacy of Customers
  • The Challenge of Technology - Ethical Issues Facing Internet Usage
Module 8: Ethics and Financial Reporting
  • The Role of Creative Accounting
  • Ethical Philosophies and Accounting Issues
  • The Role of Financial Reporting
  • Auditing and Auditors
Module 9:  Establishing a Code of Ethics and Ethical Guidelines
  • Role of a Code of Ethics
  • Code of Ethics and Stakeholders
  • Benefits of a Code of Ethics
  • Content of a Code of Ethics
  • Global Code of Ethics
Module 10: Evaluating Corporate Ethics
  • Benefits of Managing Ethics in the Workplace
  • Benefits of an Ethics Training Programme
  • Determining the Success of Ethics Programmes
  • Ethical Auditing
  • Whistle-Blowing
  • Rules for Investigating Ethics Violations.
This ILM Accredited course is eligible for Unit Credits towards ILM Level 3 Leadership & Management Diploma, Certificate and Award qualifications.


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