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Bashar Shawky

Senior Trainer

Bashar brings 14 years of experience in Training, Development and Human Resources. He has trained and recruited more than 1500 candidates across multiple industries and designed more than 200 training programs in Arabic and English at all organisational levels.


Bashar has been involved in HR functions such as designing job descriptions, candidate selection processes and on-boarding of new staff. He has been involved in setting up training departments, training centers, development of course material, assessments and evaluations, and managing training budgets and calendars.


Through effective training and measurement methods, Bashar has been able to quantify training impact in areas such as cost reduction and increase in sales. He has experience in the design and implementation of successful customer service assessment programs resulting in improved service quality.


Bashar has led a team of management consultants providing effective business solutions and strategic advice to multi-nationals in the MENA region; improving processes, behavioral mind-set, change initiatives and structural considerations.


Bashar holds a Master Degree in Business Administration with a major in Human Resources Management, a Bachelor of Business Administration with a major in Marketing and a Bachelor of Arts with a major in English literature. He also has many certifications in training and he is fluent in Arabic and English.


Bashar main areas of training expertise include: Customer Service Excellence, Presentation and Public Speaking Skills, Marketing and Selling Skills, Leadership Skills, Effective Communication Skills, Stress and Time Management, Team Building, Report Writing Skills, HR and Training Management, Quality Management.

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