Mohamed Hassan

Trainer & Learning & Development Consultant

A proficient learning consultant, Mr. Mohamed Hasan has more than 9+ years of experience in the learning & development field. He has designed training programmes that for various industries. He also provided training on voice and accent neutralization.

He has managed the planning, design and implementation and delivery for clients across the GCC region. He has helped in identifying the clients training needs and wants. He has a wide knowledge on Human Resources and helped in improving the capacities of new training processes and performance measurement.

Qualification and Professional Certifications:

• Faculty of Commerce, Ain Shams University, Egypt, 2010


• Diploma in Human Resources, American University in Cairo


• Train the Trainer, Teleperformance International Contact Center


• Certified to deliver the Business Consultants Inc. ITS Workshop


• Certified trainer from New Horizons, IBM, Teleperformance


• Certified to deliver the Business Consultants Inc. ITS Workshop (innovation thinking system)


• Certified practitioner from Thomas International, applying DISC and providing debrief sessions to participants


• Certified BEST T&D (Baseline Enterprise Standards for Teleperformance), to design, develop, deliver and evaluate trainings curriculums & coach employees.

Key Specialties:

• Coaching and Mentoring


• Communication Skills


• Leadership and Management


• Strategic thinking and Planning


• Problem Solving & Decision Making


• Customer Service excellence


• Human Resource training function development


• Talent management programmes


• Succession planning programmes


• Leadership & sales Academies.