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Borouge: EI in Internal Customer Service

“This course will help to deal with abnormal conditions in more structured and professional manner.”


“The trainer (Hanan) has a very clear and direct way of communicating the ideas to the participants and a great ability to adjust her level according to the level of the participants.”


“How to react to people in certain situation; by learning these skills it has enhanced my thought process.”


“The program was very interactive, lots of different activities, bonding between trainer and trainees, interesting & experience sharing, encouraging to talk, variety of different group compositions, etc.”


“It will make a real difference since it is the core of our business, to build my customer relations by using Emotional Intelligence.”

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